Remote Control using Mergic VPN

Being able to remotely access and control your PC from your Palm OS handheld can be extremely useful. For example, you can lookup information in a document during a meeting or check for new email before performing a more time consuming HotSync. Remote control is sort of the Jack-of-all-trades for remote access; it's not always as good as specialized remote access solutions for such things as document management or email but it fills the gap for the countless situations when other solutions don't exist or don't quite meet your need.

Mergic VPN doesn't provide a built-in remote control capability but it does provide the connectivity you need to securely pass through your firewall and access your PC. Two excellent remote control products for the Palm OS are PalmVNC and Win-Hand. Both are compatible with Mergic VPN, prices start as low as free, and they both support advanced features such as zooming in and out of the PC screen (A.K.A scaling), as well as multiple gray scale and 256 color modes.

PalmVNC

PalmVNC is part of the VNC family of servers and clients. All of the VNC products are licensed under the GNU General Public License as published by the Free Software foundation. This entitles you to use the software free of charge and it means that source code for PalmVNC is also freely available. There are two versions of PalmVNC available:

PalmVNC is quite reliable and manages to work on a lot of Palm devices but development stopped after support of the Palm V and Palm IIIc models.

PalmVNC 2.0 is the latest version of PalmVNC and with added support for Palm OS 5 and the latest high resolution Palm and Sony displays. Although the product continues to distributed under the GNU General Public License, the developer providing the update is asking for a small fee to show your appreciation and to receive email updates and support.

Both distributions of PalmVNC come with a Windows server and the clients are also compatible with VNC Servers for Macintosh and UNIX workstations. The VNC server environment is very complete and reboots from the handheld are fully supported.

Win-Hand

Win-Hand also supports hi-res displays, Palm OS 5 and is distributed with a Windows server. Win-Hand is faster than PalmVNC but Macintosh and UNIX workstations are not supported and the Win-Hand client is not compatibile with VNC servers.

There is a free evaluation version of Win-Hand that never expires but it does not support security. The lack of security means that anyone with access to the same network as your PC can remote control it with another Win-Hand client. If your PC is behind a firewall and there are no other PCs on your LAN or if you really, really trust everyone on your network (i.e. a home LAN) than you can use Mergic VPN to provide secure access across the Internet to your LAN and just use the free version. Otherwise, after you've decided you want Win-Hand you'll need to purchase a commercial version of the product.

Remote Control Usage Tips

Since your handheld has a small screen compared to your PC and you are most likely using a slow wireless connection, using remote control efficiently takes some practice. Here are some tips that we think will improve your remote control experience:

  • Remove any desktop background image. Setting the background to a solid color will dramatically reduce the amount of data that must be sent to your handheld.
  • Reduce the screen resolution on your desktop computer to 800 x 600 or even 640 x 480 before using remote control. This will improve performance and readability when zooming/scaling and moving around the desktop screen. In Windows XP you can even automatically force your desktop to 640 x 480 mode when you start the remote control server by right clicking its program icon, selecting Properties and picking the "Run in 640 x480 screen resolution" option on the Compatibility tab.
  • If you're using Win-Hand on a color Palm OS device then try reducing the Palm display to "16 Shades of gray". Although you'll lose the capability of displaying the desktop in color the readability is still quite good and, since there's less information to transmit to your handheld, performance will be improved.
  • If you know you're going to use an application remotely then before you leave your PC start the application and move/resize its window to make it easier to view on your handheld.
  • Experiment with and get to know your remote control client's zooming/scaling and navigation features. If you leave your zoom ratio at 1:1 and just pan around your desktop screen then it's pretty doubtful you'll find remote control from a handheld very useful.
  • Enable Mergic VPN's Auto Connect feature (found in Mergic VPN's Options menu) for your remote control client. This will allow the VPN connection to be automatically established when you connect from the remote control client.
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